De Geus concluded that many companies die young because
their “managers focus exclusively on producing goods and services and forget
that the organisation is a community of human beings that is in business – any
business – to stay alive”. His research set out to learn about long-term
corporate survival by studying companies older than Shell: only 27 companies
worldwide had “survived” for more than 100 years and his research centred on
what these 27 had in common. He found four “shared personality traits that
could explain their longevity.”
Here are the four traits that lead to long-term survival
followed by further implications (“et alors”):
The Living Company
Conservatism in financing
The companies did not risk their capital gratuitously. Money
in-hand allowed them to “snap up options when their competitors could not”.
Sensitivity to the world around them
All the 27 companies demonstrated that they had been able to
adapt themselves to changes in the world around them. They were good at
learning and adapting.
Awareness of their identity
No matter how diversified they were, their employees all
felt like parts of a whole. A sense of community is essential for long-term
survival.
Tolerence of new ideas
The companies tolerated activities in the margin,
encouraging autonomous experimentation. They recognised that new businesses may
be entirely unrelated to existing businesses.
Et alors?
There appears to be a paradox of having a strong identity
and yet continually adapting; however identity does not come from business and
behaviours; rather it comes from “clearly stated” values. The former can change
(sometimes completely) while the latter remain constant. In this context,
financing conservatism should not be equated to risk avoidance. To ensure the
organisation continues to live whilst the world continues to change, leaders
“must place commitment to people before assets, respect for innovation before
devotion to policy, [and] the messiness of learning before orderly procedures…”
In a competitive environment, companies need to be more
agile, quicker at adapting and faster at learning than their competitors. Constantly
reviewing the outside world, the focus is to develop potential whether that is
through new business, innovation or the development of talent (individual, team
and company-wide). De Geus talks of “stewardship” where leaders pass on the
corporation to the next generation in the same or better “health” than it was
before. In order to do so and to nurture the sense of community, leaders need
to both trust others and be trusted: a particular challenge in the very fast changing
and often short-term focused world of today!
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